Since meeting Reggie Shropshire of ActionCOACH Business Coaching, our business has grown by more than 300% and we’re ahead of schedule for reaching our ultimate goal of being a multi-million-dollar business. It all started when my business partner and I decided to attend a free seminar sponsored by Reggie. As he spoke about the 6 Steps to Build Your Business, I was sure he was speaking directly to us. Although our business was doing pretty well, I realized that we were so focused on day-to-day operations we had lost sight of our long-term goals, the reasons why we had started the business in the first place.
You see, my business partner and I started our heating and air conditioning repair business very young. I was just 23 years old, working as a waitress, while my boyfriend Allen worked more than ninety hours a week as a service repair technician. As a result of his crazy work schedule, we didn’t get to see each other much. And, when I saw the revenues Allen’s employer was bringing in versus the paltry pay Allen was receiving for all of his hard work, I knew what we needed to do. Allen picked out a business name, I ordered some free business cards from the internet, and we opened our own independent heating and cooling repair service. In less than two years, we were profitable. Of course, this also meant that now Allen and I were both working 90 hours a week! I felt like we had hit a wall, but I was so busy working in the business, I didn’t know how I’d ever find the time to push it through to the next level.
Reggie was genuine, humorous, and trustworthy, and he helped us realize that instead of working for our business, our business could work for us. We didn’t really have the budget to employ a coach, but we could also see that we weren’t making it very far without one. We contracted Reggie and literally saw a payback on our investment within the first week! Thanks to his suggestions for our website, our search engine optimization went through the roof, immediately generating 200% more repair jobs booked via the internet.
Because I wanted to get the highest return on my investment, I implemented all of Reggie’s suggestions and did all of the assigned homework. It felt like a true collaboration. Sure, Reggie gave me great advice and suggestions, but I also think I taught him a thing or two! He’s really open-minded and committed to find helping us find the best solutions using a variety of resources. He also helped to hold me accountable to achieving success. Some of the work felt a lot like going to the gym—you don’t want to get started, but you feel great after the workout! Reggie made sure I stayed on track. He recommended books, helped me implement ideas, and sometimes he just called to make sure I’d done that one thing I had promised to do. In just five months with Reggie, our business had achieved more than we could have anticipated.
We’ve hired more employees, we’ve experienced substantial growth, but most importantly, we’re back in touch with our dreams and our goals.
And, we have a concrete action plan to help us attain them. Reggie helped boost my confidence level; I now understand how to implement and measure the steps necessary to achieve our business goals. As I mentioned earlier, we’re actually ahead of schedule for reaching our target goals. I joke that one of these days I’m going to write a book:
How a Hooters Girl Became a Self-Made Millionaire. You better believe that in the acknowledgments page, I’ll be paying tribute to Reggie Shropshire and ActionCOACH.
Amanda Hall, All Comfort Heating & Cooling
